EXCELLENTBased on 374 reviewsTrustindex verifies that the original source of the review is Google.Marguerite Foxon2024-10-01From my first inquiry to addressing a post-installation issue with my electricity provider, I have had nothing but 10 out of 10 customer service. Kyle has been an excellent guide through the process, answering questions and sorting out a couple of issues. The installers were professional, friendly, and happy to answer my questions. I will have no hesitation suggesting this company to friends considering solar. Many thanks!
Owner's reply
Hi Marguerite, thank you for your kind words and we're so glad to hear that Kyle and the team have deliver 10/10 service for you. Have a great day!Trustindex verifies that the original source of the review is Google.David Hamester2024-09-11Outstanding customer service from the first contact to the last person on site. Having been in business for over 20 years I value a company's operations when everything is spot on & EFS has got it right.
Owner's reply
Thanks David, we greatly appreciate you taking the time to leave us a review. Have a great day!Trustindex verifies that the original source of the review is Google.Trevor Gear2024-08-20Hello, thank you Val for your very informative information about Solar Energy. After the explanation of how it all works and our cost saving we jumped on board. Just had Jai and Guy do the installation for us, great guys job done quickly and efficiently . Val explained everything about how we could be in credit and so far we are in credit. Thank you EFS we are very happy and would recommend there service to everyone. Cheers
Owner's reply
Thanks for the great review Trevor and we're glad to hear that Val, Jai & Guy have done such an awesome job.Trustindex verifies that the original source of the review is Google.DUDGEON BILL2024-06-26EXCEPTIONAL team worked brilliantly to install my solar today. They went above and beyond in repairing some broken tiles on my roof and are organising assistance for some additional work needed. Their answers to any enquire were worded in a way that was simple for an older man to understand. I fully recommend them to any senior who wants the type of service we USED to get, but which today is sadly lacking. I cannot speak highly enough of my satisfaction with the entire installation from start to finish. THIS IS THE TYPE OF BUSINESS WHICH SHOULD BE SUPPORTED --- SATISFACTION GUARANTEED I PROMISE YOU !!!!! NOW over 6 months since my instillation and one word remains applicable PERFECT - I'm running my Pool, Air Con and other household devices on FREE SOLAR -- the APP on my phone gives me constant, accurate information which allows me to adjust any device usage - eg leave the pool off for a rainy day and my electricity bill has reduced significantly. I continue to recommend this supplier and I have not had to contact them ONCE since instillation with a problem -- YOU COULDN'T ASK FOR BETTER
Owner's reply
Hi Bill, thanks for your amazing review of our business. We greatly appreciate you taking the time to tell everyone about your experience and we're thrilled to hear about the service you have received. Thanks again and have a great day.Trustindex verifies that the original source of the review is Google.Amy2024-06-05I was called while I was at work & requested a callback. The call was returned at my requested time by Katie. She asked me the important questions and I gave her a brief about my situation. Although she knew from one of my first responses that solar was not going to benefit me for my current build, she clearly explained the processes, was friendly and patient. Looking forward to working with EFS solar on our next build Thanks again Katie - really appreciated your time.
Owner's reply
Hi Amy, thank you for taking the time to leave us such a nice review and we will be sure to pass on the feedback to Katie for a job well done. Have a great day and we look forward to working with you in the future as well.Trustindex verifies that the original source of the review is Google.Joe Malivindi2024-05-23I like to thank Matt Crouch. The way he explained to me about the way the system was going to work and the savings I would be receiving. He was very polite and very informative and answered all the questions that I asked. To the installers Ash, Josh, Declan and Christian. ( I hope I have all your names right, i'm sorry if I don't.) You Guys are the best, even though it took 3 attempts to install the system due to bad weather (NO FAULT OF YOURS) you were on time, you got on with each other, and you got on with the job, very professional. To the staff at the EFS office in QLD. I also want to thank you for all that you did. So to whoever is reading this review, it's a big 5 Star YES from me in recommending EFS Solar. My system has only just been installed. With some shade of a palm tree, it's already producing 21.5 kWh per day. Yep I'm happy with that.
Owner's reply
Hi Joe, thanks for the amazing review and we're thrilled to here that everyone did such a great job!Trustindex verifies that the original source of the review is Google.The Hungry Cafe and Avalon Farm Mareeba2024-05-02EFS solar is amazing. From the proposal process with Kyle was Punctual, Professional and Excellent Communication throughout the whole experience. From the first phone call to the easy to understand detailed quote to the convenient sms updates advising when tradies were arriving to the seamless install. EFS solar are true professionals and back their work and products 100% for future peace of mind.
Owner's reply
Thank you so much for the great review, we're so glad to hear that Kyle and the team did such a great job!
*Solar savings assume full year-round utilisation of generated electricity, and will change based on usage and feed-in tariffs. ** Outcome is not guaranteed and would be dependent upon a variety of factors such as system design, energy production and customer usage patterns.
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